Legal

Privacy Policy

Who we are

IREIS Properties (ā€œweā€, ā€œusā€) is a London-based, trilingual property advisory team. For personal data collected via this website (www.ireis.co.uk) we are the data controller, and we process your data in line with the UK GDPR and the Data Protection Act 2018.

Data we collect

When you contact us through the website’s enquiry form, brochure or floor-plan request, or newsletter sign-up, we may collect your name, email, phone number, the content of your message and the development(s) you are interested in. We may also collect limited technical data (such as browser type, approximate region and referring source) to keep the site running and secure.

How and why we use it

We use this data to: respond to your enquiry, arrange viewings and send the brochures or floor plans you request (steps taken at your request); send newsletters and market updates where you have consented (consent); and maintain site security and improve our service (legitimate interest). You can withdraw consent or opt out of marketing at any time.

Sharing your data

We do not sell your personal data. To deliver our service we use processors who act only on our instructions under confidentiality obligations, including Cloudflare (form handling, data storage and website hosting) and Resend (email delivery). We will not use your data for any other purpose except where required by law.

Retention

We keep your personal data only for as long as needed for the purposes above; after that, or on your request for erasure, it is securely deleted or anonymised.

Your rights

Under the UK GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent. To exercise these rights, please use the contact channels on this site. If you believe we have not handled your data properly, you may complain to the UK Information Commissioner’s Office (ICO, ico.org.uk).

Cookies

This site uses only the essential cookies needed for basic functionality. It does not use advertising or cross-site tracking cookies. You can manage or clear cookies through your browser settings.

Contact us

If you have any questions about this privacy policy or your personal data, please reach us through the contact channels on this site.

šŸ’¬ LINE